Contact Us

CONTACT FRONTLINE™

Canada
Frontline™ Medical Supply Ltd.
1021 W Hastings Street, 9th Floor
Vancouver, B.C. V6E 0C3

USA
Frontline™ Medical Supply Inc.
1601 5th Ave, Suite 1100
Seattle, WA 98101

Email 
info@thefrontlinemedicalsupply.com

Phone 
+1 604-558-5195 (Canada)

FAQs

With a management team that has over 22 years of experience in supply chain logistics, Frontline™ was well positioned to react quickly to the pandemic. By leveraging our direct manufacturer relationships with 9 top PPE manufactures in Asia, Frontline™ is able to offer some of the best wholesale discount pricing in the industry. 

As many of our products are single-use medical devices, and in order to comply with regulatory health standards, all sales of PPE from Frontline are final. However, if you have any problems or concerns with your order, our customer service representatives are here to serve you. Please fill out a form on our “contact us” page for a rapid response to your inquiry

Yes! For our wholesale orders we can arrange for a delivery directly to your door almost anywhere in the World. For all orders outside of Canada, you will be prompted during the checkout process to indicate your delivery address. This will send a message to our customer service representative department which will reach out to you (within 24 hours) with a range of shipping options for you to select. Once you confirm your shipping selection, your order checkout account will be updated and you can proceed with making a secure payment through our e-commerce system.

In Canada, simply indicate your shipping address during the checkout process and out system will provide you with a cost-effective option based on how quickly you wish to receive your order. For order outside of Canada, you will be prompted during the checkout process to receive a message from our customer service team who will provide you with a list of options.

Our fastest production and delivery time is currently 15 business days from the date your transaction is processed (air freight option). If you are in less of a rush, our sea freight option is approximately 30 business days which adds significant savings to your order.

Very soon! We are working with a major e-commerce retailer to develop convenient, small-order size options for our retail customers. Soon you will be able to buy our top-quality products by the individual box or single-unit package. Be sure to register as an affiliate today to be notified early when this option is available! 

Frontline™ has dedicated monthly production agreements with its top-quality manufacturers. This means that we have product in our warehouses being re-stocked every 30 days.

Yes! Frontline™ is proud to work with many distributors around the World that are helping their community source top quality PPE at discount pricing. Contact us today and we will be in touch with you to see if we can support your efforts.

Please refer to Terms of Sale for more information.

Millions of units of professional PPE delivered, on time, on schedule, and with total customer satisfaction

At Frontline™, we are really passionate about ensuring that you have a smooth and efficient purchasing experience. That’s why our team of dedicated customer service representatives are on standby 24 hours a day to help answer your questions.

Are you a supplier of PPE to government agencies or businesses in your community? If so, we would love to speak with you to see if we can support your efforts. Our supply and logistics infrastructure allows us to deliver products almost anywhere in the World and we are always looking for the right partners to help us serve our global community!

Calling all social media influencers! The Frontline™ e-commerce platform and PPE Hero™ Affiliate Rewards program were set up to be very social media friendly and to reward affiliates that share links to our products. If you are a social media influencer and want to help your community learn about our high-quality PPE products, click here to learn how to join our PPE Hero™ Affiliate Rewards program.

To learn more about Frontline™ programs, products, and pricing, please contact us either by using the electronic form submission below or by reaching out to us at one of our regional offices:

FAQs

Please refer to Terms of Sale for more information.

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